Hotel Detail

Aohom Santuario

Palma Real 15, Fraccionamiento La Palma, Cuernavaca, 62550, Mexico


Overview

Set in Jiutepec and with Robert Brady Museum reachable within 8.9 km, AOHOM SANTUARIO HOTEL & SPA offers concierge services, allergy-free rooms, a garden, free WiFi throughout the property and a bar. The hotel has a sauna, year-round outdoor pool and terrace, and guests can dine in the restaurant. With a private bathroom equipped with a shower and free toiletries, certain units at the hotel also have pool view. At AOHOM SANTUARIO HOTEL & SPA, all rooms are equipped with air conditioning and a flat-screen TV. Guests at the accommodation can enjoy an American breakfast. Languages spoken at the reception include English and Spanish. Archaeological Monuments Zone of Xochicalco is 32 km from AOHOM SANTUARIO HOTEL & SPA. Benito Juarez International Airport is 87 km away. Please inform AOHOM SANTUARIO HOTEL & SPA in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isnt accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Parking is subject to availability due to limited spaces. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of MXN 300 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.


Amenities

Restaurant
Pets Allowed
Room service
Meeting/banquet facilities
Bar
24-hour front desk
Sauna
Garden
Terrace
Non-smoking rooms
Business centre
Facilities for disabled guests
Barber/beauty shop
Internet services
Express check-in/check-out
Spa and wellness centre
Massage
BBQ facilities
Luggage storage
Wifi
Allergy-free room
Outdoor pool
Free WiFi
Non-smoking throughout
Air Conditioning
Designated smoking area
Outdoor pool (all year)
Concierge service
Water sport facilities on site
Daily housekeeping
WiFi available in all areas
Public Bath
Board games/puzzles
Secured parking
Wheelchair accessible
Toilet with grab rails
Heated pool
Pool bar
Shallow end
Wine/champagne
Sun loungers or beach chairs
Sun umbrellas
Outdoor furniture
Beauty Services
Facial treatments
Waxing services
Hair treatments
Manicure
Pedicure
Body treatments
Body scrub
Body wrap
Light therapy
Spa facilities
Steam room
Spa lounge/relaxation area
Spa/wellness packages
Back massage
Neck massage
Foot massage
Couples massage
Head massage
Hand massage
Full body massage
Massage chair
Swimming pool
24-hour security
Key access
Security alarm
CCTV in common areas
CCTV outside property
Fire extinguishers
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Physical distancing in dining areas
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Invoice provided
All plates, cutlery, glasses and other tableware have been sanitized
Guests have the option to cancel any cleaning services for their accommodation during their stay
Breakfast takeaway containers
Delivered food is securely covered
Family rooms
Hot tub/Jacuzzi
Sun terrace
Property is cleaned by professional cleaning companies

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Palma Real 15, Fraccionamiento La Palma, Cuernavaca, 62550, Mexico


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Palma Real 15, Fraccionamiento La Palma, Cuernavaca, 62550, Mexico