Hotel Detail

Hakone Chiyodasou

1320-275 Gora Hakone-machi, Ashigarashimo-gun Kanagawa Japan, Hakone, 250-0408, Japan


Overview

Spacious rooms with a marble bath, 24-hour front desk and balconies overlooking Hakone’s natural beauty await guests at Hyatt Regency Hakone Resort and Spa in Gora. It boasts the area’s largest spa, 2 indoor hot-spring baths. Free WiFi is offered in all areas. Lit by mood lighting and offering panoramic windows, each room at Hyatt Regency Hakone Resort and Spa comes with a minibar, a window-side seating area and a coffee maker. All rooms feature a terrace or a balcony. Guests can watch blu-ray or satellite channels on the 40-inch flat-screen TV, and mineral water and a morning newspaper are provided. The hotel is a 45-minute drive from JR Odawara Train Station, and offers free shuttles from the station at 12:15, 13:15 and 14:15 (shuttles from the hotel leave at 11:30, 12:15 and 13:15). Seats on the shuttle must be reserved in advance. Shuttles to/from Gora Station is also available from 10:00 to 18:30. Lake Ashi and Owakudani volcanic valley are both a 30-minute drive away, and the Hyatt provides free parking. You can unwind with a reflexology treatment, massage or facial at Spa Izumi & Onsen Hakone, lounge at the library or simply enjoy the sun on the terrace. Open for all meals, The Dining Room serves Western cuisine from an open kitchen and has a terrace with mountain views. Sushi is available in the evenings. Reservations are required for dinner in the dining room. A la carte lunch items and snacks can be found at the cosy Living Room. Please inform Hyatt Regency Hakone Resort and Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. An accommodation tax per person per night is not included in the price and needs to be paid at the property. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests under the age of 18 can only check in with a parent or official guardian. To use the hotels free shuttle to/from Odawara Train Station, please make a reservation in advance (limited seats available). The shuttles are available at the following schedule. From Odawara Station to hotel: 12:15, 13:15 and 14:15. From hotel to the station: 11:30, 12:15 and 13:15. Contact details can be found on the booking confirmation. Please provide following information when booking shuttles: - Your name - Number of guests - Reachable mobile phone number - Reservation confirmation number Shuttles depart from the West Exit parking area at the station. Please look for a bus with the hotels logo. No reservation is needed to use the shuttle from Gora Station to the hotel. Please call upon arrival at the Gora Station. Contact details can be found on the booking confirmation. Shuttle buses are available from 10:00-18:30.
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.


Amenities

Fax/photocopying
Luggage storage
Wifi
Free WiFi
Non-smoking throughout
Air Conditioning
Designated smoking area
Sun terrace
Concierge service
Shuttle service (free)
Special diet menus (on request)
Trouser press
Hot spring bath
Shared lounge/TV area
Daily housekeeping
Parking on site
WiFi available in all areas
Public Bath
Board games/puzzles
Indoor play area
Kid meals
Parking garage
Electric vehicle charging station
Accessible parking
Wheelchair accessible
Toilet with grab rails
Emergency cord in bathroom
Wine/champagne
Coffee house on site
Spa facilities
Spa lounge/relaxation area
Spa/wellness packages
Fitness/spa locker rooms
Shuttle service
24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Physical distancing in dining areas
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Cashless payment available
Physical distancing rules followed
Invoice provided
All plates, cutlery, glasses and other tableware have been sanitized
Guests have the option to cancel any cleaning services for their accommodation during their stay
Delivered food is securely covered
Thermometers for guests provided by property
Laundry
Dry cleaning
Facilities for disabled guests
Breakfast in the room
Ironing service
Free parking
Internet services
Lift
Express check-in/check-out
Safety deposit box
Currency exchange
Spa and wellness centre
Massage
Heating
Parking
Restaurant
Room service
Meeting/banquet facilities
Bar
24-hour front desk
Garden
Non-smoking rooms
Property is cleaned by professional cleaning companies

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1320-275 Gora Hakone-machi, Ashigarashimo-gun Kanagawa Japan, Hakone, 250-0408, Japan


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Explore the Area

1320-275 Gora Hakone-machi, Ashigarashimo-gun Kanagawa Japan, Hakone, 250-0408, Japan