Terms of Services

By using Bookme either online or through mobile apps, you agree to the following:

The Bookme services are owned and operated by Bookme Tickets Pvt. Ltd. These Terms of Service are a binding legal agreement between all our customers and Bookme.pk regarding your use of the services that have been made available.

Unauthorized access, distribution, reproduction, copying, retransmission, publication, sale, exploitation (commercial or otherwise), or any other form of transfer of any portion of the Site or other Service, including but not limited to all content, services, digital products, tools or products, is hereby expressly prohibited.

Bookme is a service that send e-tickets in your sms/email if a bus or cinema company has enabled online access. Bookme is not responsible for any loss, refunds or any other damages in case of cancellation or any other circumstance.

For cinemas/bus companies that do not provide real time inventory access, for them seat plan is to get your preference only. It is clearly mentioned in the seat plan of offline cinemas.

Bookme is not a Bus operator:

Bookme is a ticketing platform that is only responsible for issuing a ticket. Bookme is not responsible for any delay, cancellation of bus or off boarding a passenger from any bus by any bus company. Moreover, during public holidays, it is highly likely that bus companies cancel departures or cancel operations for entire day. In that case, customer is entitled to either get their seat adjusted in their next order or a complete refund. For that, customer has to raise a complain and request for refund or adjustment. Bookme will verify from the bus company and process customer query accordingly.

Mode of payment:

Currently, Bookme.pk supports 5 types of payment method listed before:

  • Easypaisa Mobile account
  • Easypaisa Shop
  • Jazz Cash Mobile account
  • Jazz Cash Shop
  • Credit/Debit card
If you pay with a credit/debit card, bookme can request you to provide a photo ID. That is a requirement from State Bank of Pakistan.

Privacy Policy

Personally Identifiable Information
Your use of the Site or applications and any information provided by you or gathered by Bookme or third parties during any visit to or use of the Site or applications is governed by the Bookme Privacy Policy which is incorporated by this reference. You agree to Bookme s collection, use and sharing of your information as set forth in the Bookme Privacy Policy. It is the responsibility of Bookme to make sure that information of each customer is kept private and safe.

Refund policy:

1. Daewoo tickets can be cancelled 2 hour before departure and in that case 35% of ticket price will be charged to customer as a penalty.if a customer misses the bus then in that case no refund would be applicable for daewoo express
2. Cancellation policy for Bilal Travel has been changed
* If you want to cancel or change your booking before departure then you will be charged 10% penalty on your paid amount.
* If you have missed your buss then you will be charged 30% penalty on your paid amount.
3. Skyways ticket can be cancelled 1 hour before departure and in that case 10% of ticket price will be charged to customer as a penalty. Islamabad Express and Niazi Express tickets can be cancelled or changed only 3 hour before departure.
4. QConnect, 10% web refund processing charges And web refund You will Receive within 24hours.You will get your web refund amount online.And for refund traveller CNIC copy must required.
5. In case of refund, if you do not have any bank account so, in that case the amount after penalty will be saved as credits against your mobile number which you can utilize in your future booking by calling our helpline 03137786888. If you have bank account so the refund will be processed directly to your bank account within 10 business days for which the following information is required which is (bank account number, bank account title and relevant bank name). Moreover, a transfer fee of 100 Rs. will be deducted from the refund amount..
6. Cancellation or Adjustment can be done just one time against one order.
7. No return, no change, no refund policy for Cinema Tickets.
8. Kainat Travels tickets can be cancelled 6 hour before departure and in that case 10% of ticket price will be charged to customer as a penalty.

Permitted Use:

Our Site and applications are for your personal and non-commercial use. Every information is protected by copyright, trademark and other applicable laws. Unless otherwise agreed to in writing by Bookme, you agree that you will not use the Site or applications, or duplicate, download, publish, modify or otherwise distribute or use any material in the Site or applications for any purpose, except for your personal, non-commercial use. You also agree that you will not link to any page on the Site other than the home page (for example, "deep linking"), without Bookme prior written consent. Use of the Site or applications or any materials or content on the Site or applications for any commercial or other unauthorized purpose is prohibited.

Events Policy

No refunds of tickets will be permitted under any circumstances.

Need Help?

We would be more than happy to help you. Our customer support team is available 24/7, 365 days a year.


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