Hotel Detail

The West Hotel & Spa

23 Hang Dao, Hoan Kiem, Hanoi, Vietnam, Hanoi, , Vietnam


Overview

Set in Hanoi and with Thang Long Water Puppet Theater reachable within 400 metres, The West Hotel & Spa offers concierge services, allergy-free rooms, a terrace, free WiFi throughout the property and a restaurant. This 3-star hotel offers a tour desk and luggage storage space. The accommodation features room service, a 24-hour front desk and currency exchange for guests. The units come with air conditioning, a flat-screen TV with satellite channels, a fridge, a kettle, a bidet, free toiletries and a desk. Featuring a private bathroom with a shower and a hairdryer, certain units at the hotel also provide guests with a city view. All rooms feature a wardrobe. A buffet, American or Asian breakfast is available at the property. Popular points of interest near The West Hotel & Spa include Hanoi Old City Gate, Hoan Kiem Lake and Trang Tien Plaza. Noi Bai International Airport is 24 km away, and the property offers a paid airport shuttle service. Please inform The West Hotel & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.


Amenities

Restaurant
Room service
24-hour front desk
Terrace
Non-smoking rooms
Airport Shuttle
Laundry
Facilities for disabled guests
Family rooms
Internet services
Lift
Express check-in/check-out
Currency exchange
Spa and wellness centre
Massage
Soundproof rooms
Car hire
Tour desk
Heating
Luggage storage
Wifi
Free WiFi
Non-smoking throughout
Air Conditioning
Designated smoking area
Snack Bar
Concierge service
Private check-in/check-out
Shuttle service (additional charge)
Airport shuttle (additional charge)
Daily housekeeping
WiFi available in all areas
Public transport tickets
Wheelchair accessible
Higher level toilet
Lower bathroom sink
Wine/champagne
Fruits
Airport pick up
Airport drop off
Beauty Services
Facial treatments
Waxing services
Body treatments
Body scrub
Body wrap
Spa facilities
Spa lounge/relaxation area
Spa/wellness packages
Back massage
Neck massage
Foot massage
Couples massage
Head massage
Hand massage
Full body massage
Shuttle service
Walking tours
Bike tours
Tour or class about local culture
Cooking Class
Live music/performance
24-hour security
Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Bicycle rental
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Staff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Invoice provided
All plates, cutlery, glasses and other tableware have been sanitized
Guests have the option to cancel any cleaning services for their accommodation during their stay
Breakfast takeaway containers
Delivered food is securely covered
Face masks for guests available
Property is cleaned by professional cleaning companies

Explore the Area

23 Hang Dao, Hoan Kiem, Hanoi, Vietnam, Hanoi, , Vietnam


Select Your Room

No beds for now, but no stress 🛏️✨

Those dates are hotel-free, but don’t worry, the perfect pillow fort is just a date-swap away!

Explore the Area

23 Hang Dao, Hoan Kiem, Hanoi, Vietnam, Hanoi, , Vietnam